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Sales / Customer Care Representative

Website connecttutor.com

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Sales / Customer Care Representative

Job brief: We are looking for a sales / customer care representative that will be a liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Type: Full-time
Salary:  12,000/- to 15,000/- month
Job Location: Kottayam
Time: 4 am-12 noon {8 Hour shift Monday to Friday}

Transportation with free cab pick facility will be provided.

Requirements

· Strong phone and verbal communication skills along with active listening.
· Customer focus and adaptability to different personality types.
· Ability to multi-task, set priorities and manage time effectively.

Roles & Responsibilities

· Managing the amounts of inbound and outbound calls in a timely manner
· Following call center “scripts” when handling different topics.
· Generate sales leads & Meet personal team sales targets and call handling quotas.
· Identifying customers’ needs, clarify information, research every issue and provide proper full email + excel documentations.

Education & Experience

· Graduates in any stream.
· Fresher’s or Experience in any domain.
· Excellent English & oral and written communication skills.
· Minimum typing speed of 40 wpm with Computer Diploma.

To apply for this job email your details to hr@connecttutor.com